Alta Medical Management drives collections increases for its clients by adhering to strict processing goals. We measure over 20 different practice metrics on a daily, weekly and monthly basis to ensure the maximum possible reimbursement in the shortest time possible.

• Claim/charge input within 24 hours of receipt
• Electronic claim submission within 24 hours of input
• Submitting electronic claims for all compliant payers
• Focus on improving metrics and processes each month
• Medicare payment less than 21 days from submission of a clean claim
• Secondary insurance billed at a time of EOB input of primary insurance
• Patient statements are generated and sent daily. All patients are billed within 24 hours after a balance hits the patient account.
• We receive claim status and rejection information within 24-48 hours of electronic claim submission
• Rejected claims are corrected and resubmitted within 48 hours of rejection
• Live billers answer patient calls from 9AM to 5PM MST. There is no phone tree to frustrate callers